At CardsDirect, we believe that the quality of our products and services will determine whether you come back to shop with us again in the future. Our goal is that you will be so impressed that you will share our name with your friends and associates. We provide you with the highest quality products, at the best possible prices, and make your online shopping experience comfortable and easy.
Return Policy & Quality Guarantee
At CardsDirect, we provide very high quality products with the best possible shopping experience. We know that if you're not happy, you won't be back - which is why we make every effort possible to make sure your order gets delivered to you quickly and error free. If there is an error in your order, we will make every effort to correct it.
Our Mistake? If there are any errors or misprints in your order at the fault of CardsDirect, we will reprint your order promptly and reship it to you at no expense.
Your Mistake? Although we attempt to proof read orders for spelling, grammar, and completeness, we can not guarantee that we can catch every error. Please carefully proof all text while placing your order and carefully check all email confirmations as they contain important information about your printed order. If your wording gets printed and contains an error, we will work with you to get your order reprinted promptly and offer any discounts we have available. We can not issue refunds on custom printed products due to customer typos, omissions, or changed dates, etc.
If you are not satisfied with the quality of your order for any reason, please contact our customer support team and we will make arrangements to replace or refund your order.
Production & Shipping
- Orders must be printed and packed before shipping them to you. Custom printed orders generally take 2 - 4 business days production time.
- Custom cards with logos generally take a few extra days, especially when a proof is required.
- Please allow 2 - 6 days (in addition to production) for delivery via UPS Ground.
- Express shipping is available (UPS 3-Day Select, UPS 2-Day Air, & UPS Next Day Air) for an additional charge.
- CardsDirect currently ships to U.S.A. addresses. Shipping to international locations is not available at this time.
- Your shipping costs are calculated on the shipping weight of your order. Each of the above options will be clearly priced for you during the order process.
- If you order multiple items, you may receive different shipments on different days.
Secure Shopping
CardsDirect is committed to ensuring that your personal information is protected while you are on our site. Our company is registered with VeriSign, McAfee SECURE Site, and the BBB Online - all industry leaders in protecting e-commerce shoppers on the web. We are also registered with Dun & Bradstreet. Our Web site uses SSL (Secure Socket Layer) encryption so that your personal information cannot be read as it passes over the Internet. These measures make it very unlikely that your credit card information will be compromised online. However, in the event of an unauthorized use of your credit card, notify your credit card provider or issuing bank in accordance with its reporting rules and procedures. You are protected by regulations that cover credit card purchases and limit your liability to a maximum of $50 in charges.
Common Name & Format Usage Guidelines
Uses of Jr.
Robert Hall, Jr.
Robert Hall, junior
Mr. Robert Hall, Jr.
Mr. and Mrs. Robert Hall, Jr.
Abbreviations of Names
Period after abbreviated name - Wm.
No period after nickname - Bob
Widow or Married Woman
Mrs. Lloyd Bennett or
Ruth Bennett
Business Organization
John J. Jones Co., Inc.
Smith & Jones Company
Use of Plurals
When name ends in "o" or "y" add an "s"
The Delanos, The Purdys
When name ends in "s", "x","z", "ch", or "es" add an "es"
The Joneses, The Foxes, The Cortezes, The Bunches, The Marshes
Note: If the plural form of the name is not desirable, the word "Family" may be used
The Cortez Family